Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. Verizon is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.
Before you download:. To help you with the software update for your Samsung device, this page contains the following information:. Note: Estimated software download time is minutes. Estimated software update time is minutes. User-Initiated Software Update This process allows a user to navigate through the device options to seek updates. You've successfully updated your software. Server-Initiated Software Update You'll be notified on your device that a software update is available.
System Update while Roaming If you're roaming, you won't receive a software update notice. To enable Wi-Fi:. If the software update fails to install, you'll get an error screen.
However, this only means the software didn't install properly. The device will power back on with original software and will prompt you again to install the software update. If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.
Please allow additional time for the apps on your device to continue to download after the software update. Android is a trademark of Google, Inc. Accessibility Resource Center Skip to main content.
Personal Business. Shop Shop Shop Close. Shop all. Shop all deals. Black Friday. Free phones. My offers. Fios Home Internet. Bring your own device. Select the Samsung Wireless drive from the available Wi-Fi signals.
Once the firmware upgrade is complete, you will be instructed to connect to your Samsung Wireless again. The upgrade process usually takes about 2 minutes. After the upgrade process is complete, please verify that the blue light is blinking on your Samsung Wireless drive and connect wirelessly to your drive through your Android settings or through the Wireless Drive app.
Where to Buy Product Finder. I would suggest pulling it off and trying again. Usually this happens when Kies wasn't able to properly communicate with the device after putting it into Download Mode.
I've had this happen before and rebooting my device and trying again worked. You can also try putting the phone into Download Mode manually may or may not work while plugged into USB :.
I know this sounds silly but press the power button ten times and walla! I read a YouTube comment after an hour of researching trying to find a solution and I tried it even thinking it was just a joke and I can't believe it actually worked! I had this issue and took my battery, sim card, and memory card out for about two hours. When I put it back together, it booted right up and is working fine now. Sign up to join this community. The best answers are voted up and rise to the top.
Stack Overflow for Teams — Collaborate and share knowledge with a private group. Create a free Team What is Teams? Looking for another device update? Head to our general Android 11 update tracker at the link. Here are all the Samsung devices eligible for three major Android updates The list includes Galaxy flagships, tablets, foldables, and A-series phones.
By Adamya Sharma Editor.
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