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On the other hand, Beth had only a certain number of pro bono hours, and she preferred to allocate those to cause-related organizations. Beth decided to decline the opportunity and called Susan to explain why. I told her my reasons. But I also told her that even though the answer was no now, things could change in a year. You have 1 free article s left this month.

You are reading your last free article for this month. Subscribe for unlimited access. Create an account to read 2 more. Managing conflicts.

Be up front about your reasons. Read more on Managing conflicts or related topics Difficult conversations and Time management. Rebecca Knight is currently a senior correspondent at Insider covering careers and the workplace. Previously she was a freelance journalist and a lecturer at Wesleyan University. Be as specific as possible. You might, for instance, suggest that certain tasks be done quarterly instead of monthly, that colleagues step in to assist you on a particular project, or that the organization hire a temp to lighten the load.

And how would you prioritize the rest? Can I get back to you tomorrow? I need help. Perhaps they can take something off your plate or work around a delay on your part. Case Study 1: Offer solutions and be open to advice A year into her job as vice president of product strategy at Ceridian, Lisa Sterling was promoted to chief people officer of the Minneapolis-based provider of human resources software.

At the time, the plan was for her to do both jobs at once. But after a few months Lisa was overwhelmed by the workload. She wanted to make sure she was clear about where David wanted her to focus. Finally, Lisa offered some possible solutions. In this case, Lisa suggested specific organizational initiatives that could go on the back burner and certain product releases that could be temporarily delayed. Another idea was to hire a director of product strategy that would take over a portion of her responsibilities.

Her boss liked both recommendations. He also gave her some good coaching and advice about leadership. They find it easier to ask me for help than to figure things out on their own. For instance:. Whether or not those last two are appropriate will depend on the nature of your role. In other cases, this might end being a conversation to have with your boss.

For example, if your boss is asking you to do more than you can reasonably take on without neglecting bigger responsibilities:. A lot of people have been approaching me for help with X. This article originally appeared on Ask A Manager and is reprinted with permission. AWS Deloitte Genpact.



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